Privacy Policy
1. Introduction
At Wiló Guards, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
We collect information to provide and improve our services, including:
Personal Information: Name, email address, phone number, shipping address, and payment information when you place an order.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use your information for the following purposes:
Order Processing: To process and fulfil your orders, including shipping and payment.
Customer Service: To respond to your inquiries, provide support, and communicate with you about your orders.
Marketing: To send promotional emails and updates, if you have opted in to receive them.
Improvement: To analyse and improve our website and services.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party companies that perform services on our behalf, such as payment processing and shipping.
Legal Requirements: If required by law or to protect our rights, we may disclose your information to authorities or other entities.
5. Data Security
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can control cookies through your browser settings.
7. Your Choices
You have the right to:
Access and Update: Review and update your personal information by contacting us.
Opt-Out: Unsubscribe from marketing communications by following the instructions in the emails or contacting us directly.
Delete: Request the deletion of your personal information, subject to legal and operational limitations.
8. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at wiloguards@gmail.com
Thank you for trusting Wiló with your personal information.